The TV cannot find the satellites I want or the TV installs the same satellite twice

<h1>The TV cannot find the satellites I want or the TV installs the same satellite twice</h1>
<p>Check if the correct number of satellites is set in settings at the start of the installation. You can set the TV to search for One, Two or 3/4 satellites.</p>
<h1>A dual head LNB cannot find a second satellite</h1>
<ul>
<li>If the TV finds one satellite but cannot find a second one, turn the dish a few degrees. Align the dish to get the strongest signal on the first satellite. Check the signal strength indicator of the first satellite on-screen.</li>
<li>Check if the settings are set to two satellites.</li>
</ul>
<h1>Changing the installation settings did not solve my problem</h1>
<p>All settings, satellites and channels are only stored at the end of the installation when you finish.</p>
<h1>All satellite channels are gone</h1>
<p>If you use a Unicable system, make sure you assigned two unique user band numbers for both built-in tuners in the Unicable settings. It might be that another satellite receiver in your Unicable system is using the same user band number.</p>
<h1>Some satellite channels seem to have disappeared from the channel list</h1>
<p>If some channels seem to be gone or displaced, the broadcaster might have changed the transponder location of these channels. To restore the channel positions in the channel list, you can try an update of the channel package.</p>
<h1>I cannot remove a satellite</h1>
<p>Subscription packages do not allow removing a satellite. To remove the satellite, you have to do a complete installation again and select another package.</p>
<h1>Sometimes the reception is poor</h1>
<ul>
<li>Check if the&#160;satellite dish is solidly mounted. Strong winds can move the dish.</li>
<li>Snow and rain can degrade the reception.</li>
</ul>