TV Display refreshing

To protect the screen, OLED TV need refreshing process over time.

There are 2 types of refreshing process:

• Normal refreshing: This will take place automatically and it takes about 10 minutes with TV in standby mode.
• Deep refreshing: This will take about 80 minutes and need to be triggered by consumer. During the process, a white color horizontal line will appear on screen for a while.

To allow OLED TV to perform refreshing properly, please adhere to the following:

• For normal refreshing process to take place automatically, always use remote control to switch off TV and keep the TV power plugged.
• When normal refreshing message is shown on TV screen, follow the onscreen recommended instructions.
• For deep refreshing process, trigger this option via All settings > Picture > Expert mode settings > Clear residual image and use remote control to switch off TV  and keep the TV power plugged for at least 80 minutes.
• Do not touch or apply pressure on TV screen during the refreshing process.   

Special Care for OLED TV

Organic LED (OLED) may experience on-screen image retention (due to the characteristics of the material), when an image is continuously displayed for a long period of time or the same image is repeatedly displayed. So it is strongly recommended to follow the instructions to take care of OLED TV:

• Do not display any still image continuously or display the same image for more than 10 minutes.
• Recommend to use Standard or HDR Standard as picture style in normal home viewing condition.
• Recommend to use OLED Contrast setting 50 or below in picture settings when playing Game or watching TV programs with logos or clocks on any parts of the screen.
• Switch off On Screen Display (e.g. the home menus) of TV application program when not used.
• Switch off On Screen Display from connected external video devices (e.g. DVD player). For details, refer to the instruction manuals for the connected devices.
• Avoid displaying video with bright colors (including white), text, clocks or logos on any parts of the screen for a long time.
• Use Wide screen or Fill screen as picture format option (see TV picture settings).
• Always watch video in full screen instead of a small window on TV screen. (e.g. video in internet browser page)

Philips TV is equipped with the following to take care of OLED screen:

• Pixel shift
  Constantly shift pixels position over time to reduce pixel stress.
• Automatic refreshing process
  Perform screen refreshing process when necessary.
• Automatic screen brightness control
  Gradually reduce the screen brightness when still image is displayed for a long time.
• Screen Saver
  Display screen saver when still image is displayed on screen over a longer period of time.