No digital channels found during the installation

• Check if the TV was connected with an antenna or is using a provider signal. Check the cable connections. 
• Check if the country where you install the TV, has digital channels available.
• Check if you selected the correct DVB (Digital Video Broadcast) system. Select DVB-T (terrestrial) when you use an antenna or common antenna, select DVB-C (cable) if you use a TV cable service.
• Redo the installation and check if you select the correct country and system.

No analogue channels found during the installation

• Check if the TV was connected with an antenna. Check the cable connections. 
• Check if you selected the correct DVB (Digital Video Broadcast) system. Select DVB-T (terrestrial) when you use an antenna or common antenna.
• Redo the installation and select Digital and analogue channels during the installation.

Some channels disappeared, cannot find all or some previously installed channels

• Check if you selected the correct Channel list or Favourites list you normally use.
• Some channels might be moved or even deleted by the broadcaster. In the normal channels list, try to search for the channel you're missing. If the channel is still available, you can put it back in the favourites list.
• A channel can be deleted from the channel list during Automatic channel update. These automatic updates are done overnight if the TV is on standby.
  Channels that do not exist anymore are deleted and new channels will be added to the channel list. Exceptionally, a channel can be deleted because the TV could not find it while checking for its presence. It might not broadcast at night.
  To avoid channels being deleted during the Automatic channel update because the TV could not find them although these channels are still there, you can switch off Automatic channel update.
   (Home) > Settings > All Settings > Channels > Antenna/cable installlation, Satellite installtion* > Automatic channel update

* Satellite installtion is only for models which support satellite functions.

DVB-T2 HEVC channel

• See the technical specifications to make sure that your TV supports DVB-T2 HEVC in your country and reinstall DVB-T channel.