Wi-Fi network not found or distorted

• Check if the firewalls in your network allow access to the TV's wireless connection.
• If the wireless network does not work properly in your home, try the wired network installation.

Internet does not work

• If the connection to the router is OK, check the router connection to the Internet.

The PC and Internet connection are slow

• Look in your wireless router's user manual for information on indoor range, transfer rate and other factors of signal quality.
• Use a high-speed (broadband) Internet connection for your router.

DHCP

• If the connection fails, you can check the DHCP (Dynamic Host Configuration Protocol) setting of the router. DHCP should be switched on.

Cannot connect to Philips Smart TV server

• If the Internet connection is OK, but cannot connect to Philips Smart TV server, you can perform “Clear Internet Memory” via  (Home) > Settings > All settings > Network > Clear Internet Memory and try to connect again.