HDMI

Before requesting service or assistance, please follow these simple guides to solve the problem.

If the problem still persists, please contact your local Panasonic dealer for assistance.

 

Sound is unusual

 

Set the sound setting of the connected equipment to “2ch L.PCM”.

Check the HDMI Input setting in the Sound Menu.

Watching > For best audio > Advanced settings

If digital sound connection has a problem, select analogue sound connection.

Watching > External equipment > HDMI features

4k & (pro5 | mt5595c)

Set HDMI Auto Setting in the Setup Menu to Mode1.

Watching > 4K resolution > HDMI Auto Setting

 

Pictures from external equipment are unusual when the equipment is connected via HDMI

 

Check the HDMI cable is connected properly.

Watching > External equipment > External connection

Turn the TV and equipment off, then turn them on again.

Check an input signal from the equipment.

Watching > External equipment > Valid input signals

Use equipment compliant with EIA/CEA-861/861D.

4k & (pro5 | mt5595c)

Set HDMI Auto Setting in the Setup Menu to Mode1.

Watching > 4K resolution > HDMI Auto Setting