Network

Before requesting service or assistance, please follow these simple guides to solve the problem.

If the problem still persists, please contact your local Panasonic dealer for assistance.

 

Cannot connect to the network

 

Check the LAN cable or wireless LAN is connected properly.

Network > Network connections

Check the connections and settings.

Network > Network connections

Network > Network settings

Check the network equipment and network environment.

The router may not be set to issue IP address automatically. If the network administrator prefers to allocate an IP address, set an IP address manually.

Network > Network settings

The router may be using MAC address filtering (security setting). Confirm the MAC Address of this TV and set the router to use it.

Network > Network settings > Network Status

If the problem persists, consult your Internet Service Provider or telecommunications company.

 

Cannot select the file during DLNA operations

 

Is media server of the connected equipment prepared?

Network > DLNA > In-House streaming

Check applicable data format.

Network > Technical information

Check the settings of Network Link Settings.

Network > Network settings > Network Link Settings

 

Cannot operate internet content

 

Check the connections and settings.

Network > Network connections > Internet connection

Network > Network settings

The server or connected line may be busy now.