Before requesting service or assistance, please follow these simple guides to solve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
VIERA Link function does not work and an error message appears
Check the connections.
Functions > VIERA Link “HDAVI Control™” > Summary of VIERA Link
Turn the connected equipment on and then switch the TV on.
Functions > VIERA Link “HDAVI Control™”
Parts of the TV become hot
Parts of the TV may become hot. These temperature rises do not pose any problems in terms of performance or quality.
Overcurrent error message appears
The connected USB device may cause this error. Remove the device and turn the TV off with Mains Power On / Off switch, then turn it on again.
Check foreign objects are not inside the USB port.
An error message appears
Follow the message’s instructions.
If the problem persists, contact your local Panasonic dealer or the authorised service centre.
touch_pad
Touch Pad Controller does not work or cannot be registered
Are the batteries installed correctly?
The batteries may be running low. Replace them with new ones.
Register again.
Functions > Touch Pad Controller > Settings
Use Touch Pad Controller within approx. 3.2 m from the TV. (The range may be shortened depending on the obstacle between the TV and the controller, or the surrounding environment.)
asr & touch_pad
Voice Control function does not work
Voice Control function may not work properly depending on the pronunciation, noise and network environment.
For details of the Voice Control function
Functions > Voice Control
ld6 | mt5595c | pro5 | rec
LED does not turn to red in Standby mode
LED turns to orange in Standby mode in the following conditions:
rec
–Recording is in progress
–Timer Programming is set.
ld6 | mt5595c | pro5
–DLNA Server is set to On.
–Powered On by Apps is set to On.
–Home Streaming is set to Always.
–TV Anywhere is set to On.
sat-ip_server
–DVB-via-IP Server Settings is set to Enable DVB-via-IP server.
ld6 | mt5595c | pro5
–Powered On by Easy Mirroring is set to On.
oled
LED flashes orange during adjustment of the panel (approx. 20 minutes). LED flashes orange again in standby mode when the TV is turned on / off before the panel adjustment is completed.
(Be sure to turn the TV off with the remote control to adjust the panel.)
When pushed with a finger, the display panel moves slightly and makes a noise
There is a little gap around the panel to prevent damage to the panel. This is not a malfunction.