Before requesting service or assistance, please follow these simple guides to solve the problem. Also makes a diagnosis of picture problem in TV Self Test.
Support > Help menu > Using Help menu
If the problem still persists, please contact your local Panasonic dealer for assistance.
Auto aspect
Auto aspect is designed to provide you with the best ratio to fill the screen.
Watching > For best picture > Aspect Control Signal
Press ASPECT if you want to change the aspect ratio manually.
Watching > For best picture > Aspect
Black and white picture
Check that the output of the external equipment matches the input of the TV. When connecting with SCART, ensure the output setting of the external equipment is not S-Video.
Chaotic image, noisy
ld6 | mt5595c | pro5
Set Noise Reduction and MPEG Remaster in the Picture Menu to remove noise.
Watching > For best picture > Noise reduction settings
Check nearby electrical equipment (car, motorcycle, fluorescent lamp).
No image is displayed
Check the correct input mode is selected.
Check the setting of AV2 (COMPONENT / VIDEO) in Input Selection to match the signal being output by the external equipment.
Watching > External equipment
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Is Luminance Level, Contrast, Brightness or Colour in the Picture Menu set to the minimum?
Watching > For best picture > Basic settings
Check all required cables and connections are firmly in place.
Blurry or distorted image (no sound or low volume)
Reset channels.
Watching > Tuning and editing channels > Auto Setup
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There may be white, red, blue, green and black spots on the screen
This is a characteristic of the panels and is not a problem. The panel is built with very high precision technology giving you fine picture details. Occasionally, a few non-active pixels may appear on the screen as a fixed point of white, red, green, blue or black. Please note this does not affect the performance of the panel.
The screen becomes dim
The contrast is lowered automatically without any user operation for a few minutes to avoid image retention when displaying any still image such as picture, on-screen logo, etc., or displaying no image.