Before requesting service or assistance, please follow these simple guides to solve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
Cannot view 3D images
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Cannot register a 3D Eyewear to the TV
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Has the 3D Eyewear been switched on and set to 3D mode?
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Check the remaining battery level of the 3D Eyewear. (Battery status is displayed on the screen when the 3D Eyewear is turned on.) When the battery is running low, replace it with a new one.
Use the 3D Eyewear within approx. 3.2 m from the TV. (The range may be shortened depending on the obstacle between the TV and the eyewear, or the surrounding environment.)
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Does the 3D Eyewear support Bluetooth wireless technology?
Some 3D image signals may not be automatically recognised as 3D images. Set 3D Mode Selection to match the picture format.
Watching > 3D > Viewing 3D
For some people, the 3D images may be difficult to see, or cannot be seen, especially among users who have a different level of eyesight between the right and left eyes. Take necessary measures (wearing glasses, etc.) to correct your eyesight before use.
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3D Eyewear is turned off automatically
Check that there are no obstacles between the TV and the 3D Eyewear.
There is something wrong with the 3D images
Check the setting of L/R Picture Swap.
Watching > 3D > 3D Settings